Account Settings

Manage your account settings, including the company details, fee details and monthly statements.

 

The information entered on the Settings page will appear on your Supplier Invoices, please ensure that it is complete and accurate.

1. Navigate to the Supplier Settings Page:

  • Log in to your portal.
  • Select "Settings" from the left menu.

Tip: If you're currently in a show, use the "Back to all shows" link to navigate back to your Supplier Account area.

2. Add Your Company Icon:

  • Press the upload icon image-png-Jan-17-2024-07-40-26-5620-PM and select your file.

Tip: Use a .png or .jpg image with an ideal resolution of 300px by 300px.

3. Update Your Organisation Details:

  • Press the edit symbol to add/edit:
    • Trading Name
    • Registered Company Name
    • Address
    • Postcode/Zip Code
    • Tax number
    • Contact email
    • Phone number
    • Website

4. Add Fees:

  • You can create any extra charges you wish to apply for specific services or products, on top of their standard prices, e.g. delivery fees, insurance or set-up. These additional fees are usually intended to account for extra expenses related to providing the service or product or to generate additional income. To add a fee:
    • Click the "Add New Fee" button
    • Add Fee Name
    • Add Fee amount (currency is pre-set)
    • Check/Uncheck the "Apply this fee to all products" box depending on your company's preference.
    • Click "Save.
  • The added fees will now be available to add to any product, on the products page or whilst adding products.

Fee examples:

  • Booking Fee
  • Delivery Fee
  • Insurance
  • Venue-Specific Delivery Fee
  • Compulsory Electrical Testing Fee

5. Manage Tax Invoices:

  • Tax Invoices will appear each month, detailing all commissions from Shop sales and are available to download.