Managing Product Surcharges & Unpublishing Products

A surcharge allows suppliers to increase product prices at specific times before an event. This can be useful for early pricing discounts or late-order fees. Surcharges can be set as percentage-based or a fixed fee.

How to Add a Surcharge to a Product

Step 1: Access the Surcharge Tool

1. Log in to your Supplier Portal.
2. Navigate to the Global Products page.
3. Check the checkbox next to the product(s) you want to apply a surcharge to.
4. A three-dot menu will appear in the top-right corner.
5. Click the three-dot menu, then select "Surcharge".

Step 2: Create a Surcharge

1. Click "Add New".
2. Choose a Surcharge Type:
   • Percentage: Increases the price by a set percentage.
   • Fixed Fee: Adds a fixed amount to the price.
   • Unpublish Product: Removes the product from the Exhibitor Shop on a set date.
3. Enter the Surcharge Amount:
   • If Percentage, enter the percentage increase (e.g., 10% means the price will increase by 10%).
   • If Fixed Fee, enter the amount to add (e.g., £50 will add £50 to the base price).
4. Choose when the surcharge will be applied:
   • Enter X days before Build Up starts for the surcharge to activate.
   • The Build Up date is set by the event organiser and can be viewed in Show Settings.
5. Click Submit to save the surcharge.

Step 3: Add Additional Surcharge Stages (Optional)

• To set multiple surcharge increases (e.g., a price increase 30 days before build-up, then another 14 days before), repeat the steps above and add as many surcharge stages as needed.

Unpublishing a Product on a Certain Date

Suppliers can use this function to automatically remove a product from the Exhibitor Shop before an event, preventing last-minute orders.

How to Unpublish a Product on a Specific Date

1. Follow Step 1 to open the Surcharge tool.
2. Click "Add New".
3. Select "Unpublish Product" in the Surcharge Type dropdown.
4. Choose X days before Build Up starts for when the product should be removed from the shop.
5. Click Submit.

💡 Example Use Case: If you stop accepting orders 7 days before Build Up starts, you can set the product to be unpublished 7 days before the Build Up date.