How to Fix the "No Shows Available" Issue on the Dashboard

Resolving the Dashboard Showing "No Shows Available"

Summary: This article provides steps to resolve the issue of the dashboard displaying "no shows available."

Steps to Resolve the Issue

1. Check Network Connection:

   • Ensure that you have a stable and strong network connection. A weak network can prevent the dashboard from loading properly.

2. Clear Browser Cache:

   • If the dashboard is not loading as expected, clear your browser's cache:
     • Hold the 'CTRL' button on your keyboard and click the reload button in your browser (located to the left of the URL bar).

3. Whitelist Domains:

   • If you are accessing the dashboard from a corporate network, your company’s firewall may be blocking access. Request your IT department to whitelist the following domains:
     • https://us-central1-ffair-live.cloudfunctions.net
     • https://ffair-live-console.web.app
     • https://app.ffair.io
     • https://app.ffair.co.uk
     • https://ffair-live-console.firebaseapp.com
     • https://firestore.googleapis.com
     • https://www.googleapis.com
     • https://firebasestorage.googleapis.com
     • https://fonts.googleapis.com
     • https://app.ffair.show
     • https://proxy.ffair.show

4. Verify Registration:

   • Ensure that you are registered as an attendee. If you are coordinating participation for others, confirm that your registration is complete, as not being registered can lead to the "no shows available" message.

5. Use the Correct Sign-In Link:

   • If you have received a new sign-in link, use it to access the dashboard. If issues persist, try accessing the link again after confirming your registration status.

Conclusion

Following these steps should help resolve the issue of the dashboard displaying "no shows available." If the problem continues, consider reaching out to customer support for further assistance.