--- title: How to Request a Copy of Your Refund Receipt description: Easily request a copy of your refund receipt by emailing support with your order details. Get the help you need today! --- [Skip to content](https://support.ffair.io/exhibitor-knowledge-base/how-to-request-a-copy-of-your-refund-receipt#main-content) [![FFAIR Primary Stacked black type](https://support.ffair.io/hs-fs/hubfs/FFAIR%20Primary%20Stacked%20black%20type.png?width=200&height=200&name=FFAIR%20Primary%20Stacked%20black%20type.png)](https://www.ffair.io) Open main navigation Close main navigation - [Contact us](https://share.hsforms.com/1fP4OoMl5S0Wh04W8NXqI-w3f7gw) [Contact us](https://share.hsforms.com/1fP4OoMl5S0Wh04W8NXqI-w3f7gw) How can we help you? - There are no suggestions because the search field is empty. 1. [FFAIR Exhibitor Knowledge Base](https://support.ffair.io/exhibitor-knowledge-base?hsLang=en-gb) 2. [FAQs](https://support.ffair.io/exhibitor-knowledge-base/faqs?hsLang=en-gb) 19 March 2026 # How to Request a Copy of Your Refund Receipt ## Requesting a Copy of the Refund Receipt **Summary:** This article explains how to request a copy of your refund receipt and what to expect after your refund has been processed. ### How to Request a Refund Receipt If you need a copy of your refund receipt, you can simply send a request to the appropriate contact. Here’s how: 1. **Send an Email:** Contact the finance or customer support team via email. Include your order number and any relevant details to help them locate your refund. 2. **Example Request:** You can use a template like the following: - Subject: Request for Refund Receipt - Body: "Hi \[Recipient's Name\], could you please send me a copy of the refund receipt for order number \[Your Order Number\]? Thank you!" ### What to Expect After Requesting - Once your refund has been processed, it typically takes 5-10 working days for the funds to appear on your original payment card. - After your refund is processed, the finance team will send you the refund receipt. You should receive it shortly after your request. ### Conclusion Requesting a copy of your refund receipt is straightforward. Simply reach out to the finance or customer support team with your order details, and they will assist you in obtaining the receipt. - [Exhibitor Portal Overview](https://support.ffair.io/exhibitor-knowledge-base/exhibitor-portal-overview?hsLang=en-gb) - [Account Set Up](https://support.ffair.io/exhibitor-knowledge-base/account-set-up?hsLang=en-gb) - [Your Dashboard](https://support.ffair.io/exhibitor-knowledge-base/your-dashboard?hsLang=en-gb) - [Tasks](https://support.ffair.io/exhibitor-knowledge-base/tasks?hsLang=en-gb) - [Show Info](https://support.ffair.io/exhibitor-knowledge-base/show-info?hsLang=en-gb) - [Exhibitor Shop](https://support.ffair.io/exhibitor-knowledge-base/exhibitor-shop?hsLang=en-gb) - [FAQs](https://support.ffair.io/exhibitor-knowledge-base/faqs?hsLang=en-gb) - [Troubleshooting](https://support.ffair.io/exhibitor-knowledge-base/troubleshooting?hsLang=en-gb) - [Contact & Support](https://support.ffair.io/exhibitor-knowledge-base/contact-support?hsLang=en-gb) [mailto:email@email.com](mailto:email@email.com) Copyright © 2025, FFAIR Ltd