---
title: Email Cloaking Feature
description: The Email Cloaking feature is a paid upgrade designed for Organisers who want all notifications for their events to come from a custom-defined email address. This feature ensures professional, branded, and secure email communications.
---

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January 7, 2025

# Email Cloaking Feature

## The Email Cloaking feature is a paid upgrade designed for Organisers who want all notifications for their events to come from a custom-defined email address. This feature ensures professional, branded, and secure email communications.

#### How to Access the Email Cloaking Feature

- Go to the "Show Settings" section in your organiser dashboard.
- Locate the "Notification Settings" section.
- Click the 'Pencil' icon to open the purchase pop up.

![Screenshot 2025-01-07 121017](https://support.ffair.io/hs-fs/hubfs/Screenshot%202025-01-07%20121017.png?width=688&height=344&name=Screenshot%202025-01-07%20121017.png)

---

#### Purchasing the Email Cloaking Feature

- Click the "Purchase" button in the pop-up.
- Complete the payment through the embedded Stripe page.
- A receipt will be generated and sent to your registered email by Stripe.

---

#### Using the Email Cloaking Feature

1. **Enable Custom Notification Sender:**
   
     - Open the "Notification Settings" section.
     - Click the "Change Notification Sender" toggle to turn it on.
2. **Fill in the Required Fields:**
   
     - **From Name:** Enter the sender's name (required).
     - **From Email Address:** Enter the email address to be used as the sender (required). Ensure it follows standard REGEX validation.
     - **Reply-To:** Provide a valid email address for replies (required).![image-20240605-121510](https://support.ffair.io/hs-fs/hubfs/image-20240605-121510.png?width=449&height=440&name=image-20240605-121510.png)
3. **Validation Process:**
   
     - The system will extract the domain from your email address and whitelist it in the email sender platform before activating the custom sender.

- **Shared Email Domains:** If you attempt to use the same email domain for multiple shows, a confirmation pop-up will appear: "This email domain is used by another show. Changing the credentials will update them for all associated shows. Do you want to proceed?"
- **Reverting to Default Sender:** You can switch back to the default notification sender at any time by turning off the "Change Notification Sender" toggle.

- [Organiser](https://support.ffair.io/migration/organiser?hsLang=en#main-content)

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    - [Reporting & Data Collection](https://support.ffair.io/migration/organiser?hsLang=en#reporting-data-collection)
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    - [Exhibitor Portal Overview](https://support.ffair.io/migration/exhibitor?hsLang=en#exhibitor-portal-overview)
    - [Account Set Up](https://support.ffair.io/migration/exhibitor?hsLang=en#account-set-up)
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- [Supplier](https://support.ffair.io/migration/supplier?hsLang=en#main-content)

    - [Supplier Onboarding Guide](https://support.ffair.io/migration/supplier?hsLang=en#supplier-onboarding-guide)
    - [Account Set Up](https://support.ffair.io/migration/supplier?hsLang=en#account-set-up)
    - [Show Set Up](https://support.ffair.io/migration/supplier?hsLang=en#show-set-up)
    - [Show/Shop Features](https://support.ffair.io/migration/supplier?hsLang=en#show-shop-features)
    - [FAQ's](https://support.ffair.io/migration/supplier?hsLang=en#faqs)
    - [Accounting](https://support.ffair.io/migration/supplier?hsLang=en#accounting)

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