---
title: View / Export Shop Orders
description: Understanding the Orders Page on the Supplier Console
---

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1. [FFAIR Help Desk](https://support.ffair.io/migration?hsLang=en)
2. [Supplier](https://support.ffair.io/migration/supplier?hsLang=en)
3. [Show/Shop Features](https://support.ffair.io/migration/supplier?hsLang=en#show-shop-features)

May 16, 2024

# View / Export Shop Orders

## Understanding the Orders Page on the Supplier Console

#### Overview of Show Order Details

To navigate to the Orders page:

- From your supplier homepage click on Shows
- Click the arrow to the right of your show
- Click the Orders page, in the left-hand menu

On this page, you will find a list of all your orders placed through the exhibitor shop for the selected show.

![Screenshot 2024-03-22 125407](https://support.ffair.io/hs-fs/hubfs/Screenshot%202024-03-22%20125407.png?width=688&height=342&name=Screenshot%202024-03-22%20125407.png)

At a glance, you can see:

**Order Number**: This column displays a unique identifier assigned to each order placed by exhibitors. It helps in easily identifying and tracking individual orders.

**Exhibitor**: The Exhibitor column lists the name of the exhibitor who placed the order.

**Build Type**: This column specifies the type of stand/booth of the exhibitor.

**Total**: The Total column displays the total amount (net) of the order.

**Order Date**: This column shows the date and time the order was placed.

**Status**: The Status column reflects the current status of each order, such as processing, in transit, received and delivered. It offers real-time visibility into the progress of order fulfilment.

**Payment Type**: This column specifies the method of payment chosen by the exhibitor for completing the order transaction. It includes options for card payment or bank transfer.

**Payment Status/Date**: The Payment Status/Date column shows the payment status and date for each order, indicating if payment was successful and when it happened.

#### View individual order details

To view the details of an individual order:

- Navigate to the Orders screen
- Click on the clipboard ![Screenshot 2024-03-14 141426](https://support.ffair.io/hs-fs/hubfs/Screenshot%202024-03-14%20141426.png?width=33&height=29&name=Screenshot%202024-03-14%20141426.png)beside the required order.

A pop-up screen will open on the right side of the screen, here you can view the:

**Exhibitor Details**

- Exhibitor name
- Company name
- Address
- Postcode
- Sales tax
- Contact Details

**Delivery Details**

- Delivery date (start/end date and time)
- Collection date (start/end date and time)
- Venue
- Address
- Venue Contact
- Show
- Stand
- Status
- Payment Type
- Payment Date

**Products (All values exclude sales tax)**

- Product image/name
- Category
- Price (excluding sales tax)
- Quantity
- Cost
- Notes (these will have been added by the exhibitor)

#### Export Order Details

From this same pop-up screen, you can choose to Export your order details:

**Download Supplier Invoice**

Click the ![Screenshot 2024-03-22 140808](https://support.ffair.io/hs-fs/hubfs/Screenshot%202024-03-22%20140808.png?width=30&height=23&name=Screenshot%202024-03-22%20140808.png)icon to download a PDF version of your Supplier Invoice. This will include:

- Order payment status
- Invoice number
- Sold by (supplier)
- Billing address (exhibitor)
- Delivery details
- Order information (order date, order number, invoice number)
- Invoice details by product (product name, unit price(excl sales tax), fees per unit (excl sales tax), qty, sales tax & Total Price (inc sales tax)
- We will also provide a price breakdown, including fees & excluding fees.

**Print Order Details**

Click the ![Screenshot 2024-03-22 140814](https://support.ffair.io/hs-fs/hubfs/Screenshot%202024-03-22%20140814.png?width=32&height=28&name=Screenshot%202024-03-22%20140814.png)icon to open the print preview for your order. This printout will include:

- Exhibitor Details
- Delivery Details
- Product details (excluding sales tax)

You can also click out of the pop-up to go back to the main order page, from here you can export by:

**Picking List XLSX**

Click the ![Screenshot 2024-03-12 125054](https://support.ffair.io/hs-fs/hubfs/Screenshot%202024-03-12%20125054.png?width=52&height=46&name=Screenshot%202024-03-12%20125054.png)Picking List XLSX to download a full picking list for all your orders. This will provide you with columns:

- Show Name
- Product Name
- Product ID
- Quantity

Orders XLSX

Click the ![Screenshot 2024-03-12 125054](https://support.ffair.io/hs-fs/hubfs/Screenshot%202024-03-12%20125054.png?width=52&height=46&name=Screenshot%202024-03-12%20125054.png)Orders XLSX to download a full product list for all your orders. This will provide you with a full rundown of orders including:

- Exhibitor Details
- Delivery Details
- Product details

<iframe src="https://www.loom.com/embed/ebc861196052434683f7f0f39cd287d1?sid=522faff6-df95-425d-8d69-695d89280a2e" style="position: absolute; top: 0; left: 0; width: 100%; height: 100%;" allowfullscreen data-mce-src="https://www.loom.com/embed/ebc861196052434683f7f0f39cd287d1?sid=522faff6-df95-425d-8d69-695d89280a2e" data-mce-style="position: absolute; top: 0; left: 0; width: 100%; height: 100%;" data-mce-fragment="1"></iframe>

 

 

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    - [Getting Started](https://support.ffair.io/migration/organiser?hsLang=en#getting-started)
    - [Setting Up A Show](https://support.ffair.io/migration/organiser?hsLang=en#setting-up-a-show)
    - [Your Show Info](https://support.ffair.io/migration/organiser?hsLang=en#your-show-info)
    - [Managing Exhibitor Tasks](https://support.ffair.io/migration/organiser?hsLang=en#managing-exhibitor-tasks)
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    - [Account Set Up](https://support.ffair.io/migration/supplier?hsLang=en#account-set-up)
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