---
title: Update Invite Email Template
description: How to update your invite email
---

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January 17, 2024

# Update Invite Email Template

## How to update your invite email

**Before you start:**

- [Add Custom Exhibitor Fields](https://support.ffair.io/add-custom-exhibitor-fields?hsLang=en)
- Assign Custom Exhibitor Fields to Exhibitor
- [Add Build Types](https://support.ffair.io/add-build-types?hsLang=en)
- [Add Package Types](https://support.ffair.io/add-packages?hsLang=en)
- [Update Organiser Settings](https://support.ffair.io/organiser-settings?hsLang=en)
- [Update Show Settings](https://support.ffair.io/manage-show-settings?hsLang=en)

**1. Navigate to the Exhibitors Page:**

- Log in to your portal.
- Select the relevant Show.
- In the left menu, find and click on "Settings."

**2. Update Email Templates:**

- Scroll down to "Email Templates."  
  ![](https://support.ffair.io/hs-fs/hubfs/image-png-Jan-17-2024-01-39-53-4578-PM.png?width=500&height=166&name=image-png-Jan-17-2024-01-39-53-4578-PM.png)
- Press the three-dot menu and click on "Edit." ![](https://support.ffair.io/hs-fs/hubfs/image-png-Jan-17-2024-01-40-45-0015-PM.png?width=100&height=39&name=image-png-Jan-17-2024-01-40-45-0015-PM.png)

**3. Modify Email Template Content:**

**Note:** Template text is provided for your convenience.

 

- Update the Subject: It is recommended to include the show name in the subject for better recognition.  
  ![](https://support.ffair.io/hs-fs/hubfs/image-png-Jan-17-2024-01-55-18-7125-PM.png?width=353&height=60&name=image-png-Jan-17-2024-01-55-18-7125-PM.png)
- Update the Greeting.  
  ![](https://support.ffair.io/hs-fs/hubfs/image-png-Jan-17-2024-01-55-42-4433-PM.png?width=352&height=59&name=image-png-Jan-17-2024-01-55-42-4433-PM.png)
- Update the body and callout text: You can embolden text, add lists, hyperlinks, and colour font and background.  
  ![](https://support.ffair.io/hs-fs/hubfs/image-png-Jan-17-2024-01-56-28-1871-PM.png?width=353&height=343&name=image-png-Jan-17-2024-01-56-28-1871-PM.png)  
    - To hyperlink, highlight the text you want to hyperlink and press the link icon.![](https://support.ffair.io/hs-fs/hubfs/image-png-Jan-17-2024-01-44-24-1487-PM.png?width=22&height=28&name=image-png-Jan-17-2024-01-44-24-1487-PM.png) You can then paste in the hyperlink or mailto address.  
      Personalisation tags are available; a list of these are shown at the bottom of the modal.  
      ![](https://support.ffair.io/hs-fs/hubfs/image-png-Jan-17-2024-01-43-19-7391-PM.png?width=361&height=85&name=image-png-Jan-17-2024-01-43-19-7391-PM.png)

**4. Include Personalised Information:**

- Add personalised Custom Exhibitor Fields and Stand Properties into the text: 
    - Press the code icon or use the '\<' key.
    - A list of stand properties and Custom Exhibitor fields will appear for you to inject into your copy.  
      ![](https://support.ffair.io/hs-fs/hubfs/image-png-Jan-17-2024-01-48-28-9571-PM.png?width=362&height=378&name=image-png-Jan-17-2024-01-48-28-9571-PM.png)

**5. Update Button Text:**

- Update your button text.  
  ![](https://support.ffair.io/hs-fs/hubfs/image-png-Jan-17-2024-01-49-12-4746-PM.png?width=355&height=57&name=image-png-Jan-17-2024-01-49-12-4746-PM.png)

**6. Preview and Save:**

- Preview your email by pressing "Preview." Your preview will open in a new tab.
- Press "Edit" to save your Invite template.
- Press "Cancel" to close without saving if needed.  
  ![](https://support.ffair.io/hs-fs/hubfs/image-png-Jan-17-2024-01-51-04-9060-PM.png?width=345&height=34&name=image-png-Jan-17-2024-01-51-04-9060-PM.png)

**Tip:** Utilise Stand Properties and Custom Exhibitor fields within the invite to make the first contact informative and personalised.

 

 

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