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How do I delete an exhibitor who has cancelled, or no longer requires access.

In FFAIR, we do not have a traditional "delete" function. Instead, we use archiving to remove exhibitors from the system, which revokes their access while keeping their data securely stored. Archiving an exhibitor ensures they can no longer log in or access the event platform, but their information is retained for record-keeping purposes.

How to Archive an Exhibitor:

  1. Log into your FFAIR portal.

  2. Go to the Exhibitors page

  3. Find the exhibitor you wish to archive.

  4. Click the 'select' box to the left of the exhibitor name.

  5. Now click on the 3-dot menu that has appeared at the top-right of the Exhibitors list.

  6. Click Archive. Confirm the action to archive the exhibitor.

Once archived, the exhibitor will no longer have access to the system.

Before archiving an exhibitor, we suggest changing the stand number for that exhibitor to something like "Archived 1," "Archived 2," etc. This step will free up the original stand number for use by another exhibitor.