---
title: How to set a 'pop-up' message
description: How to set a 'pop-up' message
---

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1. [FFAIR Organiser Knowledge Base](https://support.ffair.io/organiser-knowledge-base?hsLang=en)
2. [Your Show Info](https://support.ffair.io/organiser-knowledge-base/your-show-info?hsLang=en)

# How to set a 'pop-up' message

## The 'pop-up' feature allows you to set a message to show immediately when your exhibitors log in. Here's how it works:

### Step 1: Create your Pop-up Section

First, create the message you want to appear as a **section in your Show Info manual**.  
This can include text, images, links or any content you want exhibitors to see as soon as they log in.

---

### Step 2: Set the Section as a Pop-up

On the main **Show Info** page, hover over your selected section so that a group of icons appears on the right-hand side.

Select the **Pop-up** icon, which looks like this:  
![](https://support.ffair.io/hs-fs/hubfs/image-png-Oct-02-2025-02-37-22-2411-PM.png?width=71&height=51&name=image-png-Oct-02-2025-02-37-22-2411-PM.png)

If the section doesn’t yet have any Build Types assigned, a prompt will appear asking you to select one or more Build Types to assign the pop-up to.

You’ll see a confirmation message like this:

> The following Build Types will be added to this section:  
> \[Build Type 1\]  
> \[Build Type 2\]  
> Are you sure you want to proceed?

Click **Confirm** to continue.

---

### Step 3: Manage Build Type Assignments

Each Build Type can only have **one Pop-up Section** assigned.

If you try to assign a Pop-up to a Build Type that already has one, you’ll see this message:

> “The following Build Types already have a Pop-up assigned. Please select a different Build Type:”  
> \[Build Type 1\]: Section Title 1  
> \[Build Type 2\]: Section Title 2  
> Are you sure you want to unassign the currently selected Pop-up?

If you remove the **only Build Type** from a section with a Pop-up, a confirmation message will appear:

> “There is a Pop-up enabled for this section. Removing all build types will disable it. Are you sure you want to continue?”

You can open the Pop-up modal at any time to update the connected Build Types. The number of Build Types assigned will display next to the Pop-up icon for easy reference.

---

### Step 4: Exhibitor View

Exhibitors will now only see **the pop-up linked to their Build Type** when they log in.

If multiple Build Types are assigned to the same section, exhibitors with any of those Build Types will see the pop-up.

This means Space Only exhibitors can see a different message to Shell Scheme exhibitors, sponsors can have their own pop-up, and so on — making your communications more targeted and relevant.

 

*To see this in action, view our video below*

<iframe src="https://www.loom.com/embed/cd9a207aeb6348e9847e20d97b090ccf?sid=2628f1d6-afdf-4106-ad5e-0c9ec82d7e0b" frameborder="0" webkitallowfullscreen="" mozallowfullscreen="" allowfullscreen style="position: absolute; top: 0; left: 0; width: 100%; height: 100%;"></iframe>

 

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