Show Settings

View Show Settings, Show Dates and Fees Information

1. Navigate to the Show Settings Page:

  • Log in to your portal.
  • Select the relevant Show.
  • In the left menu, find and click on "Show Settings."


2. View Show Settings

The information shown under the Show Settings section is set by the show organiser. You can view:

  • Show Logo
  • Show Name
  • Organiser
  • Venue Name
  • Address
  • Postcode
  • Onsite contact details (for deliveries, collections)

Screenshot 2024-03-26 125134

3. Show Dates

The information shown under the Show Settings section is set by the show organiser. You can view:

  • Live - The date/time the show opens to the public/exhibitors and closes to the public/exhibitors.
  • Delivery - The date/time before the show that the event venue opens for delivery from suppliers, and closes for delivery.
  • Collection - The date/time after the show that the event venue opens for goods collections, and closes for collections.

Screenshot 2024-03-26 125145

4. Fees

The information shown under the Fees section is set by the show organiser / FFAIR platform. You can view:

  • Organiser Fee - The percentage fee that the organiser receives of every purchase order via the exhibitor shop.
  • Platform Fee (includes Stripe Fees) - The total percentage fee that the FFAIR platform / Stripe receives of every purchase order via the exhibitor shop.

    Screenshot 2024-03-26 125153

If you think the Organiser fee is incorrect, please contact them directly.