---
title: Show Settings
description: show settings supplier
---

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1. [FFAIR Supplier Knowledge Base](https://support.ffair.io/supplier-knowledge-base?hsLang=en-gb)
2. [Account Set Up](https://support.ffair.io/supplier-knowledge-base/account-set-up?hsLang=en-gb)

# Show Settings

## View Show Settings, Show Dates and Fees Information

**1. Navigate to the Show Settings Page:**

- Log in to your portal.
- Select the relevant Show.
- In the left menu, find and click on "Show Settings."

**2. View Show Settings**

The information shown under the Show Settings section is set by the show organiser. You can view:

- Show Logo
- Show Name
- Organiser
- Venue Name
- Address
- Postcode
- Onsite contact details (for deliveries, collections)

![Screenshot 2024-03-26 125134](https://support.ffair.io/hs-fs/hubfs/Knowledge%20Base%20Import/Screenshot%202024-03-26%20125134.png?width=688&height=152&name=Screenshot%202024-03-26%20125134.png)

**3. Show Dates**

The information shown under the Show Settings section is set by the show organiser. You can view:

- Live - The date/time the show opens to the public/exhibitors and closes to the public/exhibitors.
- Delivery - The date/time before the show that the event venue opens for delivery from suppliers, and closes for delivery.
- Collection - The date/time after the show that the event venue opens for goods collections, and closes for collections.

![Screenshot 2024-03-26 125145](https://support.ffair.io/hs-fs/hubfs/Knowledge%20Base%20Import/Screenshot%202024-03-26%20125145.png?width=688&height=78&name=Screenshot%202024-03-26%20125145.png)

**4. Fees**

The information shown under the Fees section is set by the show organiser / FFAIR platform. You can view:

- Organiser Fee - The percentage fee that the organiser receives of every purchase order via the exhibitor shop.
- Platform Fee (includes Stripe Fees) - The total percentage fee that the FFAIR platform / Stripe receives of every purchase order via the exhibitor shop.
  
  ![Screenshot 2024-03-26 125153](https://support.ffair.io/hs-fs/hubfs/Knowledge%20Base%20Import/Screenshot%202024-03-26%20125153.png?width=688&height=58&name=Screenshot%202024-03-26%20125153.png)

If you think the Organiser fee is incorrect, please contact them directly.

 

 

- [Supplier Onboarding Guide](https://support.ffair.io/supplier-knowledge-base/supplier-onboarding-guide?hsLang=en-gb)
- [Account Set Up](https://support.ffair.io/supplier-knowledge-base/account-set-up?hsLang=en-gb)
- [Managing your Products](https://support.ffair.io/supplier-knowledge-base/managing-your-products?hsLang=en-gb)
- [Managing your Shop](https://support.ffair.io/supplier-knowledge-base/managing-your-shop?hsLang=en-gb)
- [Managing Shop Orders](https://support.ffair.io/supplier-knowledge-base/managing-shop-orders?hsLang=en-gb)
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