FAQs

Find quick answers to the most common questions about using FFAIR as an exhibitor. From logging in to completing tasks, this page covers the essentials to help you stay on track.

• How to Request a Copy of Your Refund Receipt
• Can I turn off email reminders?
• My invite link is taking me to the wrong show or the show isn’t showing on my dashboard -what should I do?
• The 'Next' button is greyed out on the checkout page - what should I do?
• My portal is showing incorrect stand details (like name, build type, or stand number) - how do I fix this?
• If I add my contractor, what permissions do they have?
• Why can’t I access FFAIR from my location?
• What browsers are supported by FFAIR?
• How can I change my primary contact email?