FAQ's

Find quick answers to the most common questions about using FFAIR as an organiser. From user roles to managing share stands, this page covers the essentials to help you stay on track.

• FAQ - File Upload/Download Issue
• After the initial upload, can I bulk upload more exhibitors or exhibitor users?
• Is there a way of not charging VAT on orders placed by companies based outside of the UK?
• If I, or an exhibitor, add a contractor, what can that contractor see or do?
• How do I delete an exhibitor who has cancelled, or no longer requires access.
• An exhibitor is telling me they have not received their Welcome email with the sign-up link. Can I send it again?
• I have accidentally assigned the same stand number to more than one stand – Now changes to one stand auto-update the other. How do I fix this?
• Can I reorder my task list?
• Can my exhibitors access FFAIR via mobile device?
• FAQ - Shared Stands